Communication Skills in Pharmacy Practice, 5th edition presents communication concepts and skills and provides sample dialogues and practical exercises for applying the material in current pharmaceutical care.

This Fifth Edition was developed to meet the needs of pharmacy and pharmacy technician programs.

Highlights include:

• a new chapter on medication safety and communication skills
• new material on interacting with other healthcare professionals
• a new chapter on Internet and e-mail communication in healthcare
• new photographs, illustrations, and tables

Contents

1. Patient-Centered Communication in Pharmacy Practice
2. Principles and Elements of Interpersonal Communication
3. Nonverbal Communication
4. Barriers to Communication
5. Listening and Empathic Responding
6. Assertiveness
7. Interviewing and Assessment
8. Helping Patients Manage Therapeutic Regimens
9. Medication Safety and Communication Skills
10. Strategies to Meet Specific Needs
11. Communicating with Children about Medicines
12. Communication Skills and Interprofessional Collaboration
13. Electronic Communication in Healthcare
14. Ethical Behavior when Communicating with Patients

Index

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ORDER NOW Communication Skills in Pharmacy Practice 5th edition by Robert S. Beardsley 2007 • 242 pages • $40.95 + shipping Texas residents please add 6.75 % sales tax