Discovering Hospitality and Tourism is specially designed to help readers learn about the worldwide tourism and hospitality industry and exciting career opportunities within it.
Discovering Hospitality and Tourism provides:
- Learning objectives
- Feedback from the Real World
- Key word definitions
- Figures, anecdotal information, and graphics
- Color photos
- Hospitality Leader and Rising Star Profiles
- Master Your Knowledge
- Learn from the Internet
Contents
Industry Overview
- Travel and Tourism and Hospitality: Services For Those Away From Home
- The Secret of Quality Service
- Managers Must Manage
Lodging Operations
- Overview: Hotels, Hotels, Hotels!
- Full-Service Hotels
- Limited-Service Hotels
- Extended-Stay Hotels
- Convention Hotels and Conference Centers
- Resorts, Timeshares and Condo-Hotels
Commercial Foodsevices Operations
- Overview: Profit-Making ( Commercial) Foodservices
- Food and Beverage Operations in Hotels
- Upscale Restaurants
- Casual-Service ( Midscale) Restaurants
- Family-Service Restaurants
- Quick-Service Restaurants
- Off-Site Catering
Noncommercial Foodservices Operations
- Contract Management Company Foodservices
- Foodservices in Educational Organizations
- Food and Nutrition Services in Healthcare Facilities
- The Business of Business and Industry Foodservices
- Vending and Office Coffee Services
Recreation and Leisure Organizations
- Private Club Management
- Cruise Lines: A Close Look at Resorts on Water
- Casino Entertainment Management
- Sports and Recreational Foodservices: Part of the Leisure Service Market
- Management of Amusement and theme Parks
- Overview of the Entertainment Industry
The Meetings Business
- Professional meeting management
- Exhibition (Trade Show) Management
- Special Events Management
Focus on You and Your Professional Career
- Planning Your Hospitality Career
- The Job Search: Your First Professional Position
- Your First Professional Position: Celebrate Success
- Entrepreneur or Intrapreneur?
- Domestic or Global Hospitality–or Both?
Index
to see books • videos • cd-roms of related interest