Ethics in the Hospitality and Tourism Industry provides hospitality students with the basis for a strong moral compass.

Features:

• Describes four ethical theories in simple, every day language
• Applies ethical theories to situations in various hospitality industry job areas, including front office, housekeeping, food and beverage, human resources, purchasing, marketing and sales, environmental practices, and public policy issues
• Includes practical case studies and examples which focus attention on ethical issues facing the industry

Contents

• Utilitarianism: The Greatest Good
• Kantian Ethics: Duties and Rights
• An Ethic of Justice: Treating Others Fairly
• Virtue Ethics: Aristotle and the Good Life
• Applying Ethics to the Purchasing, Marketing, and Sales Fuctions
• Applying Ethics to the Maintenance and Housekeeping Functions
• Applying Ethics to the Food and Beverage Function
• Applying Ethics to the Hotel Front Office Function
• Ethics and the Human Resources Management Function
• Applying Ethics to Maintain an Environmentally Sound Hospitality and Tourism Industry
• Ethics and Public Policy in the Hospitality and Tourism Industry

Index

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