The case studies in this book are based upon real life occurrences, which hospitality industry executives must manage in the long-term best interest of the organization. They are current issues that require skillfull application of management principles.

Executive Decisions will help you to:

• Identify key issues to be brought out in the case
• Defend your position
• Set an Analysis Guideline for each case
• Work with teams during a case study
• Write presentations or give oral presentations

Contents

• Leadership
• Ethics
• Employee Relations
• External Relations

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