A new paradigm in facility management!

This unique, just-in-time resource from profession leader Eric Teicholz empowers you to make your facility state of the art. Facility Design and Management Handbook features the productivity tools, technologies, and stratagems that have revolutionized the field in the last five years.

• Bring your business up to speed with new tools that mesh design, needs, and budgets
• Plan, design, and manage cutting-edge facilities for all types of businesses with greater efficiency and effectiveness
• Find the best, most cost-effective solutions for issues from “greenness” and sustainability to disaster recovery and technology integration
• Use new tools for space and asset allocation, project management, process coordination, and systems integration
• Improve accuracy in financial forecasting, budgeting, architectural and interior design planning, and market research
• Create cost-effective “smart” buildings with state-of-the art security, energy management, lighting strategies, and maintenance efficiency
• Discover innovative solutions for human resources needs such as telecommuting
• Integrate the Internet into your management program
• Automate nearly all your tasks for major productivity
• Get tips from U.S. and international case studies from government, health care, retail, finance, manufacturing, and academia
• Apply benchmarking standards and other measurements that demonstrate and assure facility management productivity

Includes an Efficiency-Boosting CD-ROM with:

• Sample documents—budgets, schedules, plans, cost-benefit analyses, checklists, forms, audits, more
• Standards—communications and database, integration, building and construction, CAD conventions; more
• Web links—to vendors, organizations, educational programs, domestic and international publications, and other resources
• References—complete listing of helpful sources

Complete with a time-saving CD-ROM loaded with forms, sample documents, and more, Facility Design and Management Handbook is an essential for facility, building, and real estate managers. You’ll be amazed that you ever managed without it.

Contents

1. Introduction
   1. Facility Management - An Introduction

2. Planning
   2. Benchmarking.
   3. Strategic Planning.
   4. Business Transformation and Facility Management.
   5. Financial Management for Facility Managers.
   6. Ultimate Customer Service.
   7. Disaster Recovery Planning

3. Analysis and Design
   8. Alternative Workplaces.
   9. Facilities Condition Assessment.
   10. Thinking Globally.
   11. Sustainable Design.
   12. Smart Buildings, Intelligent Buildings.
   13. Lighting.
   14. Ergonomics and Workspaces.
   15. Managing the New Healthcare Real Estate Portfolio: A Case Study.
   16. Organization Readiness Case Study: Implementing Technology at Rocketdyne, a Boeing Company

4. Implementation and Management
   17. Project Management and Integration.
   18. Real Estate Portfolio Management.
   19. Supporting the Mission of the Organization: An Approach to Portfolio Management.
   20. The Design and Construction Process.
   21. Space and Asset Management.
   22. Operations and Maintenance.
   23. Energy Management.
   24. Security

5. Technology
   25. Overview & Current State of FM Technology.
   26. Integrating the Internet into FM.
   27. A/E/C Industry Case Study: The Birth and Development of a Collaborative Extranet, Bidcom.
   28. Governemnt Technology at the Architect of the Capitol: A Case Study.
   29. Michigan State University Facility Management Masters Level Certificate Program: A Case Study.
   30. GIS Case Study: Space Management at the University of Minnesota.
   31. Teaching Technology at the University of New South Wales: A Case Study

Glossary
Appendix
Index

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