Food Quality Management focuses on consumer-driven Quality Management in food production systems using a product-based approach. It integrates organizational and technological aspects of food product quality into one techno-managerial concept and it presents an integrated view of how Quality Management is to be situated in a chain-oriented approach.

Topics covered include:

• consumer perception of product quality
• organization and quality management
• the use of tools and methods in quality design
• control, improvement and assurance from both a technological and management perspective

Quality assurance systems currently in use, ranging from international QA-systems like GMP, HACCP and BRC, and national systems like KKM and IKZ, are described. Furthermore, policy and business strategy principles are discussed in the framework of food quality management. The book closes with some considerations about expected future developments in food quality management.

Contents

Introduction: food quality management

• Food quality
• Quality and business performance
• Techno-managerial approach
• Chain perspective
• Food quality management research

Food quality

• Quality definitions and concepts
• Quality attributes of food
• Factors affecting physical product features in the agri-food chain
• Legislative demands on quality of agri-food products

Quality management

• Management functions and decision-making
• Historical foundations of quality management
• Quality management: planning and control
• Quality management: leading
• Quality management: organising
• Chain management

Quality design

• The design process
• Product development
• Process design
• Customer-oriented design management
• Cross-functional design
• Managing the design process
• Quality design in the food industry

Quality control

• Quality control process in the agri-food production
• Technological tools and methods used in quality control
• Quality control and business performance
• Managing the control process
• Quality control in the food industry

Quality improvement

• The improvement process
• Quality gurus on improvement
• Quality improvement tools
• Managing the quality improvement process
• Organisational change
• Quality improvement in the food industry

Quality assurance

• Good practices (GP)
• Hazard Analysis Critical Control Points (HACCP)
• ISO-series
• (Inter) national quality systems specific for the agri-food sector
• Managing quality assurance
• Quality assurance in the food industry

Quality policy and business strategy

• Strategic Management
• Quality Policy
• Total quality management
• Strategic alliances
• Quality policy evaluation
• Quality policy in the food industry

Food quality management in perspective

• Food quality dynamics
• Core developments in Food Quality Management

Index

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