Written in an easy-to-read, easy-to-understand, easy-to-remember style, Foundations of Lodging Management tells readers the basics about how the lodging industry and the hotels in that industry operate.

Foundations of Lodging Management includes chapters on the history and structure of the lodging industry as well as on the individual operating departments such as front office, sales and marketing, housekeeping and maintenance that are so vital to the success of a hotel.

Foundations of Lodging Management concludes with an extensive chapter detailing alternative "careers" in the lodging industry.

Contents:

1. Introduction to Lodging and Travel Industries
2. The Structure of the Lodging Industry
3. Service and Hotel Management
4. The Management of Lodging
5. The Hotel Team: Supervisors and Entry-Level Staff
6. The Human Resources Department
7. The Front Office Department
8. The Sales and Marketing Department
9. The Accounting Department
10. The Housekeeping Department
11. The Maintenance Departement
12. Food Service and Meeting Management in Limited-Service Settings
13. Food and Beverage Operations: Full-Service Hotels
14. Safety and Security
15. Careers in the Lodging Industry

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ORDER NOW Foundations of Lodging Management by David K. Hayes and Jack D. Ninemeier 2006 • 510 pages • $78.00 + shipping Texas residents please add 6.75 % sales tax