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10-Minute Trainer: Sales
10-Minute Trainer: Front Office
10-Minute Trainer: Security

Housekeeping DVD Package
from C.H.I.P.S.

Guest Service includes three complete training programs on one DVD.

Guest Service is designed to provide accurate and authoritive information in regard to the subject matter covered.

Guest Service contains up to seven brief segments from several training programs baed on a particular training area or need.

These programs can serve as a stand-alone overview or primer for that topic, or in powerful compliment to a more comprehensive training program.

Housekeeping includes 3 videos:

  • 10-Minute Trainer: Sales
  • 10-Minute Trainer: Front Office
  • 10-Minute Trainer: Security

10-Minute Trainer: Sales
10-Minute Trainer: Front Office
10-Minute Trainer: Security

Program 1
10-Minute Trainer: Sales

19 minutes

10-Minute Trainer: Sales covers the growing need of addressing today's hospitality managers and supervisors in the area of sales training.

10-Minute Trainer Video: Sales contains six short video segments on sales-related topics.

These segments are designed to facilitate discussions that need additional emphasis at your property.

Includes segment clips from the following full-length training programs:

  • Competitive Edge: Sales Strategies for Small Properties
  • Courtesy Rules! Better Telephone Skills Now
  • Front Office Skills Video: Sales - A Winning Formula
  • Revenue Management

Ordering Information

10-Minute Trainer: Sales
10-Minute Trainer: Front Officd
10-Minute Trainer: Security

Program 2
10-Minute Trainer: Front Office

18 minutes

10-Minute Trainer: Front Office covers the growing need of addressing today's hospitality managers and supervisors in the area of front office training.

Coverage includes:

  • Check-in
  • Handling complaints
  • Guest safety
  • Quality service
  • And much more...

Ten Minute Trainer Video: Front Office contains seven short video segments on front office-related topics.

Includes segment clips from the following full-length training programs:

  • Front Office Skills Video: Economy Operations - At Your Service Plus
  • Front Office Skills Video: Full Service Operations - At Your Service
  • Front Office Skills Video: Guest Relations - Aiming to Please
  • Energy-$aving Tips for Lodging

These segments are designed to facilitate discussions on front office topics that need additional emphasis at your property.

Ordering Information

10-Minute Trainer: Sales
10-Minute Trainer: Front Office
10-Minute Trainer: Security

Program 3
10-Minute Trainer: Security

19 minutes

10-Minute Trainer: Security covers the growing need of addressing today's hospitality managers and supervisors in the area of security training.

10-Minute Trainer: Security contains six short video segments on security-related topics.

  • Spotlight On Security for Lodging
  • Stay Safe: Awareness Training for Housekeepers
  • Planning for Emergencies

These segments are designed to facilitate discussions on front office topics that need additional emphasis at your property.

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Front Office
3 in 1 DVD
DVD • $288.95 + shipping
Texas residents please add 6.75 % sales tax

10-Minute Trainer: Sales
10-Minute Trainer: Front Office
10-Minute Trainer: Security

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