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from C.H.I.P.S.
Guest Service is designed to provide accurate and authoritive information in regard to the subject matter covered. Guest Service contains up to seven brief segments from several training programs baed on a particular training area or need. These programs can serve as a stand-alone overview or primer for that topic, or in powerful compliment to a more comprehensive training program. Housekeeping includes 3 videos:
Program 1
19 minutes
10-Minute Trainer: Sales covers the growing need of addressing today's hospitality managers and supervisors in the area of sales training.
10-Minute Trainer Video: Sales contains six short video segments on sales-related topics.
These segments are designed to facilitate discussions that need additional emphasis at your property.
Includes segment clips from the following full-length training programs:
Program 2
18 minutes
10-Minute Trainer: Front Office covers the growing need of addressing today's hospitality managers and supervisors in the area of front office training.
Coverage includes:
Ten Minute Trainer Video: Front Office contains seven short video segments on front office-related topics.
Includes segment clips from the following full-length training programs:
These segments are designed to facilitate discussions on front office topics that need additional emphasis at your property.
Program 3
19 minutes
10-Minute Trainer: Security covers the growing need of addressing today's hospitality managers and supervisors in the area of security training.
10-Minute Trainer: Security contains six short video segments on security-related topics.
These segments are designed to facilitate discussions on front office topics that need additional emphasis at your property.
to see books • videos • cd-roms of related interest
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