An Introduction
Sixth Edition
by Rocco M. Angelo
Hospitality Today provides a comprehensive introduction to the spectrum of opportunities in the industry, as well as an overview of today's hot issues.
Features:
- Updated with full-color photos and illustrations throughout
- New examples, exhibits, and hospitality statistics
Contents
Introduction
- Service Makes the Difference
- The Travel and Tourism Industry
- Exploring Hospitality Careers
Hospitality Organizations
- Understanding the Restaurant Industry
- Restaurant Organization and Management
- Understanding the World of Hotels
- Hotel Organization and Management
- Club Management
- An Introduction to the Meetings Industry
- Floating Resorts: The Cruise Line Business
- Gaming and Casino Hotels
Hospitality Management
- Managing and Leading Hospitality Enterprises
- Managing Human Resources
- Marketing Hospitality
- How Management Companies Manage Hotels
- Franchising Is Big Business
- Ethics in Hospitality Management
Index
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