by Lora Arduser
and Douglas R. Brown
How to Open a Financially Successful Bed and Breakfast or Small Hotel clearly demonstrates how to set up, operate and manage a financially successful bed and breakfast or small hotel.
How to Open a Financially Successful Bed and Breakfast or Small Hotel provides detailed instruction and examples on topics such as:
- Finding a successful location
- Creating a winning business plan
(the companion CD-ROM has a sample business plan you can use in MS Word)
- Buying and selling a B&B
- Basic cost-control systems
- Profitable menu planning
- Reservation systems
- Sample floor plans and diagrams
- Successful kitchen management
- Equipment layout and planning
- Food safety and HACCP
- Housekeeping
- Successful beverage management
- Legal concerns
- Sales and marketing techniques
- Room rate formulas
- Arrival
- Billing
- Departure
- How to hire and keep a qualified staff
- And much more!
Contents:
- Should You Own a B&B?
- Selecting the Location
- Buying an Existing B&B
- The Business Plan
- Laws, Regulations, and Licenses
- Before You Open
- Computers
- Marketing and Marketing Literature
- Decorating and Renovating
- Guest Services and Policies
- Food Services
- Housekeeping, Sanitation and Kitchen Safety
- Staff
Index
to see books • videos • cd-roms of related interest