How to Hire, Train and Keep the Best Employees for Your Small Business will help you learn the fundamentals of sound hiring, how to identify high-performance candidates and how to spot evasions.

You will learn to create a workplace full of self-motivated employees who are highly purpose-driven.

How to Hire, Train and Keep the Best Employees for Your Small Business contains a wide assortment of carefully worded questions that help make the process more effective.

Innovative step-by-step desciptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization.

How to Hire, Train and Keep the Best Employees for Your Small Business is filled with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm.

With the help of this book, get started today on building your workplace into one that inspires employees to do excellent work because they really want to!

Contents:

1. Successful Recruitment Strategies
   • The Recruitment Process
   • Print Advertising
   • Radio Advertising
   • Internet Posting
   • Referral Programs
   • Tips to Maximize Your Recruitment Dollar

2. Interviewing and Hiring the Right Way
   • Screening Applications
   • Pre-Employment Testing
   • Interviewing
   • Traditional vs. Behavioral Interviews
   • Setting Up the Behavioral Interview
   • Rating Guidelines
   • How Do I Begin?
   • The Professional Interviewee
   • Internal Promotion
   • Complete Selection Process
   • Application-Handling

3. Effective Communication
   • Communication Basics
   • Supportive Communication
   • Quick Guide to Interpersonal Communication
   • The Information Gap
   • Common Communication Pitfalls

4. Training
   • Employee Orientation
   • Employee Training and Development
   • Training Ideas and Suggestions

5. Motivation
   • What is Motivation?
   • Rules of Employee Motivation
   • How to Maintain Good Employee Relations
   • Performance Management
   • The Performance Cycle

6. Leadership and Team-Building
   • Leadership
   • What Type of Leader Are You?
   • Authenticity—The New Leadership Buzz Word
   • Teamwork
   • What is a Team?
   • Team-Building
   • An Effective Team

7. Employee Retention Essentials
   • Reframe the Challenge
   • Truth in Humor

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ORDER NOW How to Hire, Train and Keep the Best Employees for Your Small Business Book + CD-ROM by Dianna Podmoroff 2005 • 284 pages • $29.95 + shipping Texas residents please add 7 % sales tax