Introduction to Management in the Hospitality Industry contains information on the latest challenges and opportunities for hospitality managers, in a thoroughly revised new ninth edition.

Introduction to Management in the Hospitality Industry, Ninth edition provides the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism.

In this latest edition, the text has been brought thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, it offers the most comprehensive and engaging introduction to this exciting field possible, including:

• Six chapters dedicated to management topics, with examples and case studies demonstrating the tools hospitality managers use to solve problems
• New trends in lodging, focusing on new electronic distribution channels
• Expanded coverage of franchising, gaming, and spas
• The latest coverage of electronic resources for managers, including online recruiting
• Exploration of the significant changes that have taken place in hospitality and tourism in the post-9/11 world
• New and revised Internet exercises to familiarize students with Internet usage in today's hospitality industry

Contents

Part One: perspectives on Careers in Hospitality

1. The Hospitality Industry And You
2. Forces Affecting Growth And Change In The Hospitality Industry

Part Two: Food Service

3. The Restaurant Business
4. Restaurant Operations
5. Restaurant Industry Organization: Chain, Independent, Or Franchise?
6. Competitive Forces In Food Service
7. On-Site Food Service
8. Issues Facing Food Service

Part Three: Lodging

9. Lodging: Meeting Guest Needs
10. Hotel And Lodging Operations
11. Forces Shaping The Hotel Business
12. Competition In The Lodging Business

Part Four: Travel and Tourism

13. Tourism: Front And Center
14. Destinations: Tourism Generators

Part Five: Management in the Hospitality Industry

15. Management: A New Way Of Thinking
16. Planning In Hospitality Management
17. Organizing In Hospitality Management
18. Staffing: Human-Resources Management In Hospitality Management
19. Control In Hospitality Management
20. Leadership And Directing In Hospitality Management

Index

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ORDER NOW Introduction to Management in the Hospitality Industry Ninth edition by Clayton W. Barrows 2009 (available now) • 695 pages • $79.00 + shipping **Note: orders for 10+ copies receive 20% discount Texas residents please add 6.75 % sales tax