Loss Prevention in the Retail Business covers a wide range of critical loss prevention subjects, which have been tailored specifically to the retail trade.

Contents

Personal Safety

• Opening and Closing Procedures
• After-Hours Precautions
• Bank Deposit Safeguards
• Natural Disasters and Civil Unrest
• Bomb Threat Guidelines
• Emergency Kits

Physical Security

• Break-In Threats
• Doors
• Windows
• Other Openings
• Locks and Keys
• Choosing Locks
• Time Locks
• Key Control

Alarm Systems and Other Physical Security Measures

• Basic Alarm Types
• Burglar Alarms
• Day Alarms
• Holdup Alarms
• Alarms for Specific Needs
• Fire, Smoke, and Equipment Alarms
• Closed-Circuit Television Systems
• Lighting
• Fire, Electrical, and Water Hazards
• Sensitive Document Disposal

Shoplifting

• How Shoplifters Work
• Preventive Measures
• Confronting, Detaining, and Arresting Shoplifters
• Care and Control of Shoplifting Evidence
• Court Appearances

Armed Robbery

• Key Safety and Security Issues
• Before a Robbery Occurs
• During a Robbery
• After a Robbery

Fraud

• Check Fraud
• Collection and Prosecution
• Credit Card Fraud
• Counterfeit Currency
• Fast-Change and Con Artists
• Exchange and Refund Fraud
• Online Fraud

Fraud and Theft on the Sales Floor

• Types of Employee Theft
• Why Employees Steal
• Internal Control Procedures
• Controlling the Cash Wrap
• Detecting Sales-Related Theft
• Miscellaneous Controls
• Employee Terminations and Arrests

Fraud Off the Sales Floor

• Fraud by Dishonest Vendors
• Theft During Transport
• Legal Action Against Vendors
• Accounting and Bookkeeping Thefts

Hiring Trustworthy Employees

• Creating a Positive Atmosphere
• Employee Conduct Policies
• Prehire Screenings
• New Employee Orientation

Fraud Prevention Technology

• Theft Prevention Technology.
• Security as a Sales Benefit
• Making Prevention a Priority

Index

click here to see books • videos • cd-roms of related interest