Courtesy vans are often the first and last contact guests have with your property, so the impresion they get from that service can have a dramatic impact on their decision to return.

Professional Courtesy Van Service DVD is designed to train your courtesy van drivers to provide the safest and best service possible.

Topics include:

• Vehicle safety and appearance inspection

• Safe and sensible driving techniques

• Proper luggage storage and handling

• How to handle a traffic or parking accident

• Better guest service and interaction skills

The Companion Guide included with this DVD features a daily vehicle inspection checklist, rules of the road, and additional tips for better courtesy van service.

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