Resorts: Management and Operation, 2nd edition covers the effective development and management of a resort property.

Resorts: Management and Operation, Second Edition covers both new trends, like the increasing popularity of timeshares and cruise ships, and tried-and-true businesses like ski areas, golf resorts, spas, and casinos. The book provides a comprehensive look at how today's industry classifies, develops, markets, and manages these various properties.

In addition to covering new growth areas in the resort field, this Second Edition also features a wide range of resources for learning, including:

• New chapters on cruise ships, specialty resorts, and casinos, highlighting the newest trends in the industry
• New resort case studies in each chapter
• Expanded coverage on spas, pools, and indoor waterparks
• Quick Getaway sidebars, showing practical examples and applications of theories discussed in the book
• Updated statistics throughout the text that reflect the latest industry information
• Enhanced discussions of the importance of developing facilities from an environmentally conscious and business-smart perspective so that the integrity of the natural base is maintained

Contents

1. Resorts: An Introduction
2. Mountain-Based Resorts: The Impact of Development on Operations
3. Mountain-Based Resorts: Managing the Operation
4. Beach Resorts: The Impact of Development on Operations
5. Beach Resorts: Managing the Operation
6. Golf/Tennis-Based Resorts: The Impact of Development on Operations
7. Golf/Tennis-Based Resorts: Managing the Operation
8. Resort Operations: The Importance of Recreational Amenities
9. The Uniqueness of Timeshares Resort Operations
10. Resort Operations: The Importance of Guest Activities
11. Resort Operations: The Importance of Retail
12. Spas, Pools, and Indoor Waterparks
13. Specialty Resorts
14. Cruise Ships: Floating Resorts
15. Casinos

Index

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