by Karen Eich Drummond
This book contains proven training techniques guaranteed to quickly and efficiently get new
employees on line with basic skills and knowledge they need.
The Restaurant Training Program emphasizes helping the owner or manager to customize
practices and procedures to the individual character of each establishment.
Features
- Safety and Sanitation
- Food Production Skills
- Service Ability
- Standard Industry Procedures and Practices
- Ready-to-Photocopy Transparencies
- Variety of Suggested Training Techniques
- And More!!!
Contents
- New Employee Orientation
- Orientation Programs
- How to Orient New Employees
- Job Training
- Job Training Programs
- How to Conduct On-the-Job Training
- How to Conduct Group Training
- Coaching
- On-the-Job Training Outlines
- How to Use On-the-Job Training Outlines
- Sanitation and Safety
- Service Skills
- Food Production Skills
- Group Training Outlines
- How to Use Group Training Outlines
- How to Use the Employee Guides
- How to Use the Teaching Aids
- Sanitation and Safety
- Service Skills
Appendices
Index
to see books of related interest
