Shows supervisors how to identify potentially dangerous individuals and situations.

A unique, interactive approach to supervisor training!

Designed to help supervisors recognize and respond to potential problems with employee relations, the Ready Response: A Supervisor Training Series explores key HR issues.

Each program includes a 15- to 20-minute video that takes a unique, interactive approach to training. Supervisors will be put to the test after viewing real-world HR situations ... they'll be challenged to identify the right and wrong ways to respond to each one.

Violence in the Workplace explains how a hostile work environment can affect employee morale and productivity. It also illustrates how to spot potentially dangerous individuals and situations, and discusses how to resolve conflicts.

This supervisor training also includes these valuable extras:

• (1) Trainer's Guide - Provides helpful tips to use in supervisor training and comes with a detailed answer key
• (10) Test Sheets - These ready-to-use sheets make it easy to administer the onscreen challenges
• (10) Supervisor Fact Sheets - Focus on key points from the video and serve as take-along reminders

click here to see books • videos • cd-roms of related interest