Security Video:
Handling Disturbances

This video helps managers and supervisors work as a team, think on their feet, and effectively handle security-related incidents.

Keeping the hospitality perspective in mind, it clearly illustrates how to:

• Tactfully and firmly take control of a situation
• Handle an intoxicated guest
• Limit a property’s liability
• Protect other guests and staff
• And much more..

Use this excellent training video and companion guide to equip your entire staff to be able to successfully resolve any security situation!

Segments:

1. Introduction
2. Handling Disturbances
3. Handling Disturbances Involving Alcohol

click here to see books • videos • cd-roms of related interest