by Jennifer Thomas

Features:

• English and Spanish cultural explanations
• Industry specific vocabulary and pictures—including flashcards
• Short, basic review exercises
• Extensive study aids, interactive role play exercises and review activities—e.g. crossword puzzles, common dialogues, team-building tips and cultural readings
• English-Spanish/Spanish-English dictionaries
• Team building tips
• and much more..

Spanish for Hospitality & Foodservice provides the user with the tools to become a more confident, effective, and service-oriented employee in the food service industry.

The Spanish for Hospitality & Foodservice training program is designed to empower readers with the communication and cross-cultural leadership skills necessary to be successful working in an organization with a diverse staff. Industry specific vocabulary, key cultural differences, and team building tips help students learn to provide their guests with excellent service.

Contents

1. The Front Office
2. Employees and Guests
3. The Calendar, Numbers and Time
4. The Family and Work Personnel
5. Rapport Building Phases
6. The Housekeeping Department
7. The Laundry Department
8. The Restaurant
9. The Kitchen
10. Entrees
11. Fruits and Vegetables
12. The Bar, Beverages and Service Station
13. The Table, Condiments, and Additional Food Items
14. The Catering/Banquet Department
15. The Engineering Department

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