Housekeeping in English or Spanish!

Boosting productivity in your housekeeping department is easy with this fast-training video!

Features segments that will motivate your staff to work together and address such concerns as:

• Attitudes
• Product knowledge
• Emergency situations
• Guest safety and security
• Quality guest service
• Offering special assistance
• And much more..

Use this video to help employees discover and apply practices that are correct for your property. Initiate productive discussions that help solve and prevent problems!

Ten Minute Trainer: Safety Video shows 6 incidents representing common housekeeping situations of employees interacting with guests. Discussion questions are given at the end of each segment.

Segments:

1. "It's the Little Things."
2. "Thanks alot Pal!"
3. "Just Point Me in the Right Direction."
4. Just Hangin' Around."
5. "But I'm Her Husband!"
6. "The Heart of the Matter."

View and discuss vignettes one at a time over a period of weeks or all in one session.

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