Fourth Edition
by Jack P. Jeffries
and Banks Brown

The legal issues involved in running a lodging operation can be overwhelming. This comprehensive textbook introduces hotel and restaurant operators to potential legal problems and pitfalls they may encounter in the hospitality industry.

Topics include:

• Basic legal principles governing hospitality operations
• The hotel-guest relationship
• The hotel’s duties to guests and others
• Restaurants, food service, and bars
• The hotel and its employees
• Laws relating to general hotel operation

Recent court cases illustrate laws affecting the hospitality industry. The new edition features a new chapter on the Internet, new court cases, relevant Internet sites, and “Important Points for Management” at the end of each chapter.

Contents

1. Some Basic Legal Principles Governing Hospitality Operations
   1. The Common Law Basis for Laws Governing the Hotelkeeper
   2. The Hotelkeeper and the Law of Contracts
   3. The Hotelkeeper and the Laws of Tort and Negligence

2. The Hotel-Guest Relationship
   4. The Hotel's Duty to Receive Guests and Its Right to Refuse Guests
   5. Guest Reservations
   6. Convention and Group Contracts with the Hotel
   7. The Guest's Right to Privacy
   8. The Hotel's Right to Evict a Guest, Tenant, Restaurant Patron, or Others

3. The Hotel's Duties to the Guest and Others
   9. Americans with Disabilities Act—Public Accommodations
   10. The Hotel's Duty to Protect Guests
   11. The Hotel's Liability Regarding Guests' Property
   12. The Hotel's Liability for Loss of Property of Non-Guests
   13. Safekeeping Facilities
   14. Frauds Committed Against Hotels and Crimes of Trespass
   15. Deceased Guests

4. Restaurants, Food Service, and Bars
   16. General Laws Regarding Food
   17. Other Laws Relating to Food Science
   18. State Laws Relating to Alcoholic Beverages

5. The Hotel and Its Employees
   19. Wage and Hour Laws Applicable to Hotel Employees
   20. The Family and Medical Leave Act
   21. Laws Against Discrimination in Employment
   22. Use of Lie Detector Tests by Hotel Management
   23. National Labor Relations Act
   24. Immigration Reform and Control Act of 1986
   25. Federal Social Security, Unemployment Insurance, and Workers' Compensation
   26. Federal Income Tax: Withholding and Reporting Requirements

6. Laws Relating to General Hotel Operation
   27. Maintenance of Guest Registers
   28. Consumer Protection Laws Affecting Hotels
   29. Public Health and Safety Requirements
   30. Occupational Safety and Health Act
   31. Licensing and Regulation of Hotels by Cities, Towns, and Villages
   32. Telephone Service and Resale Rights
   33. Copyright Laws for Music, Television, Videos, and Movies
   34. Fire Safety Laws
   35. Taxes
   36. Warranties and Product Liability
   37. Antitrust Laws and Hotels
   38. Understanding Franchising
   39. Legal Issues Involving the Internet

Appendix
Glossary of Selected Legal Terms
Hypothetical Example of Franchise Contract Provisions
National Labor Relations Act

Index

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